Privacy Policy

Who we are

Renewed Mind Therapy
https://renewedmindtherapy.ca/

1. Introduction

At Renewed Mind Therapy, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using this website, you agree to the practices described below.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

Fill out a contact or appointment form
Send us an email or message through the website
Leave a comment or interact with content (if enabled)

This information may include your name, email address, phone number, and any details you choose to share regarding your inquiry or mental health needs.

We also collect limited technical data such as IP address, browser type, and device information to help maintain website security and improve performance.

3. How We Use Your Information

The information collected is used to:

Respond to your inquiries and appointment requests
Provide therapy-related information and support
Improve website functionality and user experience
Protect the website from spam, abuse, or security threats

We do not sell, rent, or trade your personal information to any third party.

4. Confidentiality

All personal information shared through this website is treated with strict confidentiality. However, please note that email and online communication may not always be completely secure. We encourage you to avoid sharing highly sensitive personal or medical details through contact forms or email.

5. Cookies and Website Usage

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help remember your preferences and improve site performance.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

6. Third-Party Content

Some pages on our website may include embedded content such as videos, articles, or external links. These third-party websites may collect data according to their own privacy policies. We are not responsible for how external websites handle your information.

7. Data Retention

We retain personal information only for as long as necessary to respond to inquiries, provide services, or meet legal and administrative requirements. Once no longer needed, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent for future communication at any time

To exercise these rights, please contact us using the details below.

9. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee 100% security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please Contact Us.